At Poppy Finch quality and craftsmanship is of our utmost concern. However, jewelry by its nature is delicate. If you should experience the need for repair, please email  Please reference your name, address, order number, repair issue, and date of purchase. 

Within the first year of purchase, we will cover any repair cost if the issue is due to manufacturing defect.  If the breakage is due to wear and tear and/or negligence, there will be a repair charge at the customer's expense.  Repairs will be assessed on an individual basis.

If you choose to take our jewelry to a third party jeweller for repair or changes, our warranty is void.  

We only accept repairs for items purchased on  

Please refer to our Jewelry Care Instructions for tips on how to keep your Poppy Finch jewels in tip-top condition.